Privacy Policy

We collect information that you provide directly to us, information generated through your use of DVA, and limited information from service providers that help us operate the DVA Service.

Account information may include your name, email address, telephone number, account type, login information, profile information, and other information you provide when establishing or maintaining an account.

Subscription and transaction information may include your subscription level, billing status, transaction history, payment status, and related records. Payment-card information is generally processed by third-party payment processors, and DVA does not necessarily receive or store your complete card number.

User Content may include videos, audio recordings, photographs, artwork, titles, descriptions, chapters, chapter titles, thumbnails, dates, metadata, and other materials you upload, author, store, share, grant, showcase, or distribute through DVA.

Technical and usage information may include IP address, browser type, operating system, device identifiers, application information, referring pages, access dates and times, feature usage, error logs, security events, and similar information needed to operate and improve the Service.

Communications may include messages you send to customer support, privacy requests, copyright notices, feedback, and other communications with DVA.

We use personal information to provide, maintain, secure, support, and improve the DVA Service.

This includes creating and administering accounts; authenticating users; storing and streaming content; providing authoring functions; processing Sharing and Granting requests; applying privacy and visibility settings; operating Showcase™ and Cinema Store™; processing subscriptions and payments; providing customer support; detecting fraud, abuse, and security threats; communicating service and billing information; improving features and performance; and complying with applicable law.

We may use aggregated or de-identified information for analytics, service planning, research, and improvement when that information does not reasonably identify an individual.

Your User Content remains yours, subject to whatever ownership and intellectual-property rights you legally possess in that content.

DVA processes User Content only as reasonably necessary to provide the DVA Service, perform actions you request, maintain backups and disaster recovery, protect the Service and its users, and comply with applicable law or valid legal process.

DVA does not sell your private videos, photographs, audio recordings, or other archived User Content merely because you store them with DVA.

Uploading content to DVA does not, by itself, make the content public.

DVA may provide privacy and visibility settings including Private, Viewers Only, and Public.

Private content is not intentionally made available to other users except as authorized by you or as technically necessary to operate the Service.

Viewers Only content is made available to the persons you authorize.

Public content may be displayed publicly and may be eligible for discovery through Showcase™, DigitalVideoArchive.com, and other areas of the DVA ecosystem.

You are responsible for selecting the privacy and visibility settings appropriate for your content.

When you Share a DVA, we use the recipient information and permissions you provide to make the designated content available to the authorized Viewer.

When you Grant a DVA, DVA creates or transfers an independent copy for the recipient. The granted copy may include the underlying media and associated metadata, including titles, descriptions, chapters, chapter titles, thumbnails, artwork, dates, and other descriptive information.

A completed Grant is independent of the grantor’s copy. Deleting the grantor’s copy does not ordinarily delete a recipient’s granted copy.

Because Granting creates an independent copy, information associated with the granted DVA will be retained and processed in connection with the recipient’s account according to the recipient’s account status and these policies.

Showcase™ is DVA’s curated discovery environment.

If you affirmatively designate content as Public or otherwise submit content for public Showcase display, DVA may process and display the information necessary to feature that content, which may include media, titles, descriptions, thumbnails, artwork, creator or publisher information, and related metadata.

Public Showcase content may appear on DigitalVideoArchive.com and elsewhere throughout the DVA ecosystem.

If Showcase provides comments, reactions, activity information, or other community features, information you intentionally submit through those features may be visible to other users according to the feature’s design and your applicable settings.

If you change Public content to a more restrictive setting, DVA will ordinarily stop publicly displaying it after reasonable technical processing, subject to caching, backups, legal requirements, and any separate rights or transactions that may apply.

Cinema Store™ is DVA’s curated marketplace for professionally authored video and audio DVAs.

For approved publishers and transactions, DVA may process publisher identity and account information, title information, artwork, metadata, pricing, transaction records, purchaser or renter information, and other information necessary to operate the marketplace.

Cinema Store publishers may be subject to a separate Publisher Agreement and additional privacy disclosures before publishing titles.

Purchases or rentals through Cinema Store do not, by themselves, transfer copyright ownership in the underlying work.

DVA may use third-party payment processors, including providers that securely process credit and debit card transactions.

When you enter payment information, that information may be provided directly to the payment processor rather than stored by DVA.

DVA may receive information such as transaction identifiers, card type, limited card details such as the last four digits, billing status, expiration information, payment success or failure, and other information necessary to administer subscriptions and transactions.

Third-party payment processors handle information under their own privacy and security practices.

We do not sell personal information as part of DVA’s ordinary business model.

We may disclose information to service providers and contractors that perform services for DVA, such as cloud hosting, data storage, payment processing, email delivery, analytics, security, technical support, and application infrastructure. These providers receive information only as reasonably necessary to perform their services.

We may disclose information when you direct or authorize us to do so, including when you Share, Grant, publish, showcase, sell, rent, or otherwise make content or information available to another person.

We may disclose information when we reasonably believe disclosure is required by law, subpoena, court order, valid legal process, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of DVA, our users, or others.

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, transfer of the DVA Service to a successor operating entity, or similar business transaction. Any successor receiving User Content remains subject to applicable contractual and legal obligations concerning that content.

DVA may use cookies, local storage, pixels, device identifiers, and similar technologies to keep users signed in, remember preferences, protect accounts, measure performance, understand usage, improve the Service, and support appropriate communications.

We may use analytics providers, including services such as Google Analytics, to help understand how the DVA Service is used.

Browser and device settings may allow you to block or delete certain cookies. Some DVA features may not function properly if necessary cookies or storage technologies are disabled.

DVA uses administrative, technical, and physical safeguards designed to protect personal information and User Content.

These measures may include encryption in transit, access controls, authentication measures, monitoring, backups, and other security practices appropriate to the nature of the Service.

No internet transmission, cloud platform, storage system, or security measure can be guaranteed to be completely secure. You are responsible for protecting your account credentials and promptly notifying DVA if you believe your account has been compromised.

We retain personal information for as long as reasonably necessary to provide the DVA Service, maintain accounts, preserve User Content according to our service policies, process transactions, comply with legal and accounting requirements, resolve disputes, prevent fraud and abuse, and enforce our agreements.

DVA does not ordinarily permanently delete archived User Content solely because a subscription payment fails or an account becomes delinquent.

However, DVA cannot guarantee indefinite free storage for unpaid, abandoned, suspended, or terminated accounts. As described in the Terms of Service, DVA may eventually delete content following prolonged nonpayment, abandonment, termination, legal requirements, technical necessity, discontinuation of the Service, or other reasonable circumstances, ordinarily after advance notice where applicable.

Some information may remain temporarily in backups, disaster-recovery systems, logs, or other technical systems after deletion until removed through normal retention cycles.

You may request access to, correction of, or deletion of certain personal information by contacting privacy@digitalvideoarchive.com or by using account controls that DVA makes available.

Because archived media may be irreplaceable, DVA may require authenticated, written, or electronic confirmation before permanently deleting an account or User Content.

Once permanent deletion has been processed, recovery may not be possible.

DVA may retain information where reasonably necessary or permitted to comply with legal obligations, maintain transaction and accounting records, resolve disputes, prevent fraud or abuse, enforce agreements, or protect DVA and its users.

Residents of California and certain other states may have additional rights under applicable state privacy laws, which may include rights to know or access certain personal information, correct inaccurate information, request deletion, obtain a portable copy of certain information, or opt out of certain forms of data processing.

DVA does not sell personal information as part of its ordinary business model.

To submit a privacy-rights request, contact privacy@digitalvideoarchive.com. DVA may need to verify your identity before completing a request and will respond as required by applicable law.

Where applicable law provides a right to appeal DVA’s response to a privacy request, you may submit an appeal using the same privacy contact information.

DVA is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13.

Individuals between 13 and 17 may use DVA only with the consent and supervision of a parent or legal guardian, consistent with the DVA Terms of Service.

If we learn that personal information has been collected from a child in violation of applicable law, we will take reasonable steps to delete or otherwise address that information.

DVA may use your contact information to send service-related communications, including account notices, security alerts, billing information, payment-failure notices, Sharing and Granting notifications, changes to the Service, and changes to our Terms or Privacy Policy.

We may also send marketing or educational communications where permitted by law. You may opt out of promotional email communications using the unsubscribe mechanism provided or by contacting us. Opting out of promotional communications does not prevent us from sending necessary service-related messages.

DVA may integrate with or link to third-party websites, applications, smart-TV platforms, app stores, payment processors, social platforms, or other services.

Those third parties may collect and process information under their own privacy policies. DVA is not responsible for the privacy practices of third parties that we do not control.

When you choose to connect DVA with a third-party service, information may be exchanged as necessary to provide the connection you request.

The DVA Service is operated from the United States and is primarily intended for United States users.

If you access DVA from outside the United States, your information may be transferred to, stored in, and processed in the United States or other locations where DVA’s service providers operate.

Privacy and data-protection laws in those locations may differ from those in your home jurisdiction.

DVA is under continuous development. New features, account levels, devices, integrations, and services may change the types of information we process or how information is used.

When a new feature materially changes our privacy practices, we will update this Privacy Policy and provide notice when required by applicable law.

We may update this Privacy Policy from time to time as DVA evolves, laws change, or our privacy practices change.

The effective date at the beginning of this Privacy Policy identifies the current version.

For material changes, we will provide notice through the DVA Service, by email, or by another reasonable method as required by applicable law.

Digital Video Archive is currently operated by Home Video Studio Consulting, Inc.

If operation of DVA is transferred to a new Digital Video Archive entity or another successor as part of a corporate reorganization, merger, acquisition, sale, financing, or similar transaction, personal information and User Content may be transferred as necessary to continue operating the DVA Service.

Such a transfer does not, by itself, change ownership of your User Content. The successor operator will receive only the rights and responsibilities applicable to operating the DVA Service, subject to applicable law and agreements.

Digital Video Archive™ is currently operated by:

Home Video Studio Consulting, Inc.

Indianapolis, Indiana

Phone: 800-469-1976

Email: support@digitalvideoarchive.com

For privacy questions or requests: privacy@digitalvideoarchive.com

For copyright and intellectual-property notices: infringement@digitalvideoarchive.com